Refund and Returns Policy
At Ceiba Hemp, we’ve got your back. We’re all about making sure you’re stoked with our products. We take major pride in the quality of everything we offer, and we stand by it 100%. But hey, we get it, sometimes things don’t go as planned. If you’re not feeling the vibes or encounter any issues with your purchase, hit us up!
Our 100% Satisfaction Guarantee is a testament to our unwavering commitment to your happiness. We firmly believe that you will be delighted with your Ceiba Hemp product. However, should you need to request a return or exchange, we have implemented a straightforward process to assist you.
To initiate a return or exchange, kindly ensure that the package is shipped back to us within 48 hours, in its original packaging. This will help us process your request efficiently. Our dedicated customer support team is readily available to address any questions or concerns you may have regarding the return process.